Terms of Service
Last updated: June 24, 2026
These Terms of Service (the "Terms") constitute a binding agreement between Chumak Express Service LLC("GeoRank," "we," "us," or "our"), a limited liability company organized under the laws of the State of Florida, USA, and you ("Client," "you"), governing your use of the GeoRank service (georank.expert).
By using the service, purchasing any service, or clicking a button confirming your order, you acknowledge that you have read, understood, and agree to be bound by these Terms in full.
1. Scope of Services
GeoRank provides services related to visibility optimization within generative artificial intelligence systems (GEO/AEO — Generative Engine Optimization / Answer Engine Optimization), including:
- analysis of the Client's and competitors' presence in AI-generated answers (ChatGPT, Perplexity, and others);
- identification of topical gaps in AI answers within the Client's niche;
- creation of topical content;
- placement of content on the Client's website and/or third-party platforms;
- reports on work performed and visibility trends.
The specific scope of services is defined by the selected plan.
2. Nature of Analytical Data
Analytical data is provided for informational purposes only. All metrics (including Share of Model, competitor mapping, topical gaps, and demand estimates) reflect a measurement at the time it was taken and represent a sample of a limited set of queries, not an exhaustive picture of the niche.
You understand and agree that:
- AI systems (ChatGPT, Perplexity, etc.) are third-party services whose algorithms, answer-generation methods, and cited sources change continuously and are outside our control;
- demand and frequency figures are a proxy estimate based on third-party data, not a precise measurement of actual query frequency within AI systems;
- analytical data does not guarantee any commercial outcome and must not be treated as financial, legal, or investment advice.
3. No Guarantee of Results
GeoRank does not guarantee the achievement of any specific result. In particular, we do not guarantee:
- appearance, position, or frequency of mentions of the Client in any AI system's answers;
- any increase in the Client's traffic, inquiries, customers, sales, or revenue;
- any specific timeframe for achieving any metric;
- indexing, retention, or citation of placed content by third-party platforms.
Visibility within AI systems depends on numerous factors outside our control, including the algorithms of third-party platforms, the level of competition in the niche, the nature of the niche itself, and the actions of third parties. We undertake to provide services with reasonable professional care, but we do not undertake to achieve any particular outcome.
4. Work Commitment ("Growth" and "Domination" Plans)
For the "Growth" and "Domination" plans, the following commitment applies: if, after 30 days, our report does not show an increase in the Client's visibility, we will provide the following month of work under the plan at no additional charge.
This commitment relates to the continuation of our work, not to a guarantee of results, and does not entail any refund of funds. It does not apply to the "Start" plan. Whether or not growth has occurred is determined based on the GeoRank report.
5. Payment, Subscription, and Renewal
- Services are provided on a recurring subscription basis (monthly or annual), payable in advance for the relevant period.
- The diagnostic audit ($799) is a one-time service, paid separately from any subscription.
- The subscription renews automatically for the next equivalent period until cancelled by the Client.
- You may cancel automatic renewal at any time; cancellation takes effect at the end of the current paid period. Access to services continues until the end of the paid period.
- Prices are subject to change; we will provide advance notice of any price change for subsequent periods.
6. Refunds
- The "Start" plan, the one-time diagnostic audit, and the self-service mode are provided without refunds.
- For the "Growth" and "Domination" plans, where no visibility growth is shown by the report, the work commitment (Section 4) applies instead of a refund.
- A period that has been paid for but not completed at the Client's initiative is non-refundable, except where expressly required by applicable law.
7. Client Responsibilities and Content in Sensitive Niches
- The Client provides accurate information about its business and niche and is responsible for keeping it current.
- In self-service mode, and in all cases, final review and publication of content is the Client's responsibility.
- For sensitive topics(including, without limitation, legal, medical, financial, and tax services — YMYL categories), the Client must ensure that content is reviewed by a qualified professional before publication. GeoRank is not responsible for the content's compliance with industry, professional, or regulatory requirements applicable to the Client's activities (including, without limitation, FTC requirements, professional ethics rules, and rules governing the advertising of medical and legal services).
- The Client warrants that the materials and data it provides do not infringe the rights of any third party.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- Services are provided "as is" and "as available."
- GeoRank shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, loss of data, reputational harm, or loss of customers.
- GeoRank's aggregate liability for any claims related to the services is limited to the amount actually paid by the Client for services during the three (3) months preceding the event giving rise to the claim.
- GeoRank is not responsible for the actions, omissions, policy changes, or discontinuation of third-party platforms (AI systems, placement platforms, payment processors).
9. Intellectual Property
- GeoRank's methodology, software, analytical tools, and internal materials are our intellectual property.
- Rights to content created for the Client and paid for under a plan transfer to the Client upon payment for the relevant period, excluding GeoRank's methodology and tools.
- The Client may not copy, resell, or grant third parties access to GeoRank's analytical tools or dashboard without our written consent.
10. Privacy and Data
The processing of personal data is governed by our Privacy Policy. Client data is used solely to provide the services. We apply reasonable security measures but do not guarantee absolute security in the transmission of data over the internet.
11. Termination
- The Client may stop using the services by cancelling the subscription (Section 5).
- GeoRank may suspend or terminate the provision of services if the Client breaches these Terms, fails to pay, or uses the service for unlawful purposes or for activities prohibited by our rules (including manipulative promotion methods).
12. Changes to These Terms
We may modify these Terms. We will notify you of changes by posting an updated version with a revised date. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. Disputes not resolved through negotiation shall be submitted to the competent courts of the State of Florida, unless otherwise required by applicable law.
14. Language
These Terms are provided in multiple languages for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.
15. Contact
Chumak Express Service LLC
Email: chumak@chumakexpress.com
Website: georank.expert